Privacy Policy
Last updated: May 31, 2026
1. Introduction and Data Controller
This Privacy Policy explains how Greentext AI ("Service", "we", "us") collects, uses, discloses, and safeguards your information when you visit greentext.ai and use our text humanization and AI detection service.
The Service is operated by Greentext AI Inc., 1111B S Governors Ave # 41673, Dover DE 19904, USA. Phone: +1 (740) 272-4629. For data protection inquiries, contact: support [at] greentext.ai
2. Information We Collect
Account Information. When you register, we collect your email address and password (stored in hashed form).
Usage Data. We automatically collect information about how you use the Service, including pages visited, features used, word counts processed, and timestamps. This helps us improve the Service.
Submitted Text. Text you submit for humanization or AI detection is processed temporarily to perform the service. It is not stored permanently after processing is complete and is never used to train AI models or shared with third parties for product improvement purposes.
Payment Information. All payment processing is handled by our payment partners depending on your platform:
- Web: Stripe — handles card payments and subscriptions.
- iOS: Apple In-App Purchase — processed via the App Store under Apple's privacy policy.
- Android: Google Play Billing — processed via Google Play under Google's privacy policy.
We do not receive or store your credit card or payment instrument details.
Social Login Data. If you register or log in using a social account (Google or Apple), we receive limited profile information from that provider — typically your name, email address, and profile picture. We use this only to create and manage your account. We do not control how those providers collect or use your data; please review their respective privacy policies.
Cookies and Tracking. We use essential cookies to maintain your session and preferences, and analytics tools to understand how users interact with the Service. See our Cookie Policy for details.
Device and Log Data. We automatically collect IP address, browser type, device information, operating system, and access timestamps. This information is used for security, fraud prevention, and service diagnostics.
3. How We Use Your Information
We use collected information to:
- Provide and maintain the Service
- Process your text humanization and AI detection requests
- Manage your account and subscription
- Send transactional emails (account confirmation, subscription receipts)
- Send marketing and promotional communications (you may opt out at any time)
- Improve and optimize the Service through aggregated analytics
- Detect, prevent, and respond to fraud and security incidents
- Comply with legal obligations
4. Legal Basis for Processing (GDPR)
For users in the European Economic Area or United Kingdom, we process your data on the following legal bases:
- Contract performance — to provide the Service you signed up for
- Legitimate interests — to improve the Service, prevent fraud, and send relevant offers
- Consent — for non-essential cookies, analytics, and marketing emails
- Legal obligation — where required by applicable law
- Vital interests — to protect safety where necessary
You may withdraw consent at any time by contacting us. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
5. Data Sharing
We do not sell your personal data. We share data only with:
- Stripe / Apple / Google — for payment processing and subscription management (platform-dependent)
- AI processing providers — to perform text humanization and AI detection. Text is processed without being linked to your identity and is not retained or used for training by these providers under our agreements
- Analytics providers — anonymized or aggregated usage statistics (e.g., Plausible Analytics, Vercel)
- Hosting providers — necessary infrastructure to operate the Service
- Law enforcement or regulators — when required by law, court order, or to protect our rights
6. Business Transfers
If Greentext AI Inc. is involved in a merger, acquisition, financing, or sale of all or a portion of its assets, your personal information may be transferred as part of that transaction. We will notify you via email or a prominent notice on the Service before your data becomes subject to a different privacy policy.
7. Data Retention
Account data is retained for as long as your account is active, plus 30 days following a deletion request. Text submissions are not retained after processing is complete. Payment records are retained as required by applicable tax and financial law. We will delete or anonymize your data when there is no longer a legitimate business or legal need to retain it.
8. Your Rights
Depending on your location, you may have the right to:
- Access and obtain a copy of your personal data
- Correct inaccurate or incomplete data
- Request deletion of your data
- Object to or restrict processing
- Data portability
- Withdraw consent at any time
- Not be subject to automated decision-making
EU/EEA and UK residents have rights under the GDPR and UK GDPR. You may also lodge a complaint with your local data protection authority.
California residents have rights under the CCPA/CPRA, including the right to know, delete, and opt out of the sale of personal information (we do not sell personal information). Under California Civil Code Section 1798.83 (the “Shine the Light” law), California residents may request, once per year, information about categories of personal information disclosed to third parties for their direct marketing purposes. We do not share personal information with third parties for their direct marketing purposes.
Virginia residents have rights under the VCDPA, including the right to access, correct, delete, and opt out of targeted advertising and profiling.
To exercise any of your rights, contact: support [at] greentext.ai
9. Do Not Track
Most web browsers include a Do-Not-Track (“DNT”) setting. Because there is currently no uniform standard for recognizing or honoring DNT signals, we do not respond to DNT browser signals at this time. If a recognized standard is adopted in the future, we will update this policy accordingly.
10. Children's Privacy
The Service is not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. By using the Service, you represent that you are at least 18 years old. If we learn that a minor has provided us with personal data, we will deactivate the account and delete the information promptly. If you become aware of any such data, please contact us at support [at] greentext.ai.
11. International Data Transfers
Your data may be transferred to and processed in countries other than where you reside, including the United States. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection law, including Standard Contractual Clauses where required by GDPR.
12. How We Keep Your Information Safe
We implement appropriate technical and organizational security measures to protect your personal information, including encrypted storage of passwords and secure transmission over HTTPS. However, no electronic transmission or storage technology can be guaranteed 100% secure. You use the Service at your own risk, and we encourage you to use a strong, unique password and access the Service only from secure environments.
13. Cookies
We use cookies and similar tracking technologies to operate the Service. See our Cookie Policy for a full list of cookies we use, their purposes, and how to manage your preferences.
14. Changes to This Policy
We may update this Privacy Policy periodically. The updated version will be indicated by the revised date at the top. If we make material changes, we will notify you via email or a prominent notice on the Service. Continued use of the Service after changes constitutes acceptance of the updated policy.
15. Contact
For privacy-related questions, to exercise your rights, or for data protection inquiries:
Greentext AI Inc.
1111B S Governors Ave # 41673, Dover DE 19904, USA
Email: support [at] greentext.ai
Phone: +1 (740) 272-4629